Contact Us

Contact form

2 Devon Way
Birmingham, B31 2TS

0121 270 6153
contact@1Locker.com

FAQs

Can the software integrate with our existing company directory?


Our web-management portal features open API capabilities designed to communicate smoothly with enterprise user management systems. Please reach out via our contact form with your specific IT infrastructure details and a technical specialist will assist you.

What happens if our building loses Wi-Fi connectivity?

Don't worry. The 1Locker system features local offline caching. It will continue to authenticate approved users and track all check-in/check-out activities locally. The second connection is restored, the locker automatically syncs the cached data and photos back up to your cloud report generator.

What features are included in the Monthly Software Subscription?

Your active software subscription fully unlocks the cloud intelligence of your 1Locker system. It includes continuous 24/7 access to the 1Locker Web Portal, allowing you to remotely manage users, update access PINs and monitor system status from any device, anywhere.

It also fuels your automated Audit Trail & Report Generator, which tracks every single item check-in and check-out with automatic photographic verification. Additionally, the subscription includes all rolling over-the-air (OTA) security patches, core software upgrades, and dedicated technical cloud support so your system is always running on the latest tech.

What does the 2-Year Inclusive Warranty cover?


Our comprehensive warranty covers all hardware manufacturing defects, touchscreen console components, electronic lock mechanisms and internal power delivery systems. Standard software support and over-the-air security patches are included automatically with your active monthly software subscription.